Retention
Selling to your existing customer base is usually more cost-effective than acquiring new customers. Repeat customers are the backbone of any successful business. From retargeting ads to email marketing to customer service, we’ve got you covered with customer retention strategies that can help you take your business to the next level.
12 Winning Strategies for How to Build an Email List
Customer Appreciation Ideas: 14 Ways to Say Thank You
44 “Thank You for Your Order” Templates (+ Ways to Use Them)
6 Tips for Successful Ecommerce Customer Service
18 Best Ecommerce Email Marketing Campaigns for 2022
Increase sales and customer lifetime value by automating your emails
How to Write Engaging Welcome Emails (+ 12 Examples to Inspire Yours)
How to Calculate and Increase Customer Lifetime Value (LTV)
How to Build a FAQ Page: Templates & Examples to Inspire You
10 Things You Can Do Today To Retain Black Friday Customers
Turn Each Sale Into A Lifetime Of Revenue
The Top 11 Email Marketing Software For Online Stores
16 Amazing Abandoned Cart Emails to Recover Lost Sales
Good Customer Service Is About Doing the Common Things Uncommonly Well
Upset Customers? Here's How to Stop Customer Complaints Before They Happen
Field-Tested Customer Service Phrases to Use in Every Support Conversation
Complete Guide to Improving Customer Support
How to Save Sales and Solve Customer Problems with Live Chat
Five Ways to Grow the Average Order Value of Your Online Store
6 Ways to Reinvent Customer Delight: Unexpected Extras that Increase Loyalty
The Holiday Support Rush Is Already Underway. Here's How to Stay Afloat.
What is Customer Retention? 5 Strategies to Keep Customers
Customer Service 101: A Guide to Providing Stand-Out Support Experiences
The 13 Skills Needed to Provide Memorable Customer Support
7 Email Automation Ideas that Keep Customers Coming Back
Lessons from 2 Months of Marketing Emails from a High-Growth Ecommerce Brand
Optimize These 4 Transactional Emails to Drive Sales and Improve the Purchase Experience
How to Turn One-Time Seasonal Shoppers into Lifelong Customers
Why This Startup Spent $50k Building an Email List (Spoiler: They Had a 5x Return)
What I Learned Analyzing 60 Days of Emails from a Fast-Growing Ecommerce Brand
How to Build a Contact Us Page for Your Online Store
Social Support Means Solving Problems in Public. That's What Makes it Challenging.
Underwater with Customer Questions? It’s Time to Hire Some Help.
8 Post-Sale Emails To Turn New Buyers Into Lifelong Fans
8 Excellent Black Friday Cyber Monday Emails to Inspire Your Own Campaigns
How to Read Your Customers' Minds With One Email
How to Segment Your Email List for Better ROI
