Shopify FAQ

Shopify is a complete commerce platform that lets you start, grow, and manage a business.

• Create and customize an online store

• Sell in multiple places, including web, mobile, social media, online marketplaces, brick-and-mortar locations, and pop-up shops

• Manage products, inventory, payments, and shipping

Shopify is completely cloud-based and hosted, which means you don’t have to worry about upgrading or maintaining software or web servers. This gives you the flexibility to access and run your business from anywhere with an internet connection.

Try Shopify free for 14 days, no credit card required.

After your trial expires, choose a pricing plan that suits the size and stage of your business.

Yes, you can use your own domain name with Shopify.

If you have an existing domain name, you can connect it to Shopify from your store’s admin. Learn more about connecting an existing domain to a Shopify store.

If you don’t have a domain name yet, you can either buy one through Shopify or a third-party provider.

No, you don’t need to be a designer or developer to use Shopify.

Customize the look and feel of your store with the online store builder and themes.

Add features and functionality to your store with apps.

If you need extra help, you can contact our support team, or visit the Shopify Expert Marketplace to search for and hire a certified Shopify expert.

You can use Shopify in nearly every country in the world.

The customer-facing parts of your Shopify store, including ecommerce website, blog, checkout, and emails can be in any language if the theme supports it. Learn more and explore our themes.

The admin of your Shopify store is currently available in English, French, German, and Japanese.

To start selling on Shopify, you’ll need a Shopify plan and products to sell.

Get started by signing up for Shopify. Then set up your store and add your products.

If you don’t have products to sell yet, dropshipping might be a good option for you.

Shopify lets you sell almost anywhere your customers are, including online, in-person, online marketplaces, and social media.

A dropshipping business is one where the business owner lists, but doesn’t own, keep, or ship inventory. When the store sells a product, it purchases the item from a third party--usually a manufacturer or wholsesaler--who then ships it to the customer directly. This means there are no upfront inventory costs for the business owner.

To start dropshipping with Shopify, sign up for a free trial and install the Oberlo app.

Depending on your preferences, you’ll receive an email, text message, or RSS notification every time your receive an order.

A third-party payment processor (also knows as a payment provider or payment gateway) lets you accept online payments.

You can sell and accept payments in many currencies, depending on what payment provider (also known as third party payment processors or payment gateways) you use. For more information, you can view a list of supported payment gateways).

A merchant account is an account where your money is deposited after your customers’ payments have been authorized and processed.

No, you don’t need to ship items yourself. You can use a third-party fulfilment service to prepare and ship your orders for you.